Have you been injured in an accident or has your property been damaged? Do you believe the City is responsible? If so, did you know you can submit a claim?
How to submit your claim
Within 15 days of the incident, you must send a Notice of Claim to the following address:
Legal Affairs Department and City Clerk’s Office
451 Saint-Jean Boulevard
Pointe-Claire, QC H9R 3J3
Your notice must include the following information:
- Date of the incident/accident
- Details of the incident/accident
- Your contact information
- Any other document(s) relevant to the claim
At this stage, you do not need to specify the amount of your claim. You should send the notice by certified or registered mail, to ensure delivery. If the City does not receive your notice, it will not be required to pay any kind of financial compensation, regardless of what the law may stipulate.
In the case of an accident resulting in bodily injury, you are not legally required to submit a Notice of Claim to the City. However, you may still submit a notice so that your claim can be processed more quickly.
No claim for property damage will be admissible in court unless it is brought within six months of the date of the accident. In the case of bodily injury, the time established by law is three years.
For more information about claims, contact the Legal Affairs Department and City Clerk’s Office at 514-630-1228.