Coronavirus COVID-19

Updated: May 13, 11:15 a.m.

The City of Pointe-Claire is closely monitoring the situation in order to limit the possibility of spreading the coronavirus (COVID-19), in collaboration with government and public health authorities.

Vaccination

Vaccination against COVID-19 will be carried out by Montréal West Island IUHSSC.

Information and appointment booking: quebec.ca/covidvaccine or by phone at 1-877-644-4545.

quebec.ca/covidvaccine

City of Pointe-Claire

Information concerning the city of Pointe-Claire

News and press releases

Call centre

To speak to someone, get answers to your questions and find out about external resources from Monday to Friday.

From Monday to Friday from 8:30 a.m. to 4:30 p.m.: 514-630-1314, infoC19@pointe-claire.ca

Recycling of disposable safety equipement

Bins are available for residents to recycle disposable masks can be dropped off in the bins identified for this purpose at City Hall, the Aquatic Centre and Bob-Birnie Arena.

The materials are recovered by a North American company that transforms them into raw materials that are then used to make new products.

Culture, sport and leisure activities and programming

Opening hours of culture and leisure buildings

Please consult the Web pages for the cultural and leisure services to find out the opening hours :

Aquatic Centre

Stewart Hall Cultural Centre

Arena

Public Library and Valois Branch

Active at home

A wide range of activities are available online to encourage adults and children to be active, read and discover art.

Closings, postponements, restricted services and cancellations

Information regarding the closings, postponements, restricted services and cancellations of the City.

City Hall and Inspection – Public Security

Effective January 21, the public service counters at City Hall (Clerk, Taxation, Planning, Engineering, Public Works and Leisure) and Inspection – Public Security will reopen to the public.

It should be noted that requests for administration of oaths for documents will continue to be handled by appointment only. For the instructions regarding a request for administration of oaths, click here. To make an appointment: 514-630-1200, communications@pointe-claire.ca

Citizens are invited to contact the desired municipal department by e-mail, by telephone or by completing an online request to obtain services remotely or to make an appointment.

Online services

Permit applications

The following permit or certificate applications can be submitted online, allowing you to complete the form, send the required documents and, in some cases, make the payment directly.

  • Extension
  • New construction
  • Fence
  • Mechanical device
  • Pool or hot tub
  • Interior and exterior renovations
  • Replacement or repair of services on your property
  • Propane tank
  • Earthwork (levelling)
  • Driveway or landscaping
  • Fixed-cost permits and certificates are payable online and identified as such. All required documents to be attached to the application must be scanned; a photo of the document will not be accepted.

Information: Planning Department
514-630-1206, urbanisme@pointe-claire.ca

  • Tree felling (no charge)
  • Ash tree felling grant

Information: Public Works Department
514-630-1230, tp@pointe-claire.ca

Requests

You can submit a request to report a non-emergency situation with your smartphone in just a few clicks:

  1. Download the Voilà! Signalement free mobile app on the App Store (iOS) or on Google Play (Android) and create your profile.
  2. Click on Nouvelle demande (New Request) and select “Pointe-Claire.” You can also attach a photo of the situation you want to report.
  3. Select the nature of your request from among the choices available:
  • A pothole
  • a defective street lamp
  • A recycling or organic waste bin to repair or replace
  • And much more
  1. Specify the location of the situation you want to report and send your request.

Parking permits – Zone 50

The entry into force of zone 50 street parking is postponed due to the COVID-19 pandemic.

Residents who have obtained a permit must keep it until the zone is re-established. The permits will be valid for two years from this new date. The issuing of new permits is suspended until further notice and street signs will be removed until the zone is re-established.

Québec Government

Information from the Québec Government.

Self-care guide

The Québec government has also launched a COVID-19 self-care guide to help each individual make the best possible decisions regarding their own health and that of their families during the coronavirus COVID-19 pandemic. It sets out the best ways to protect and care for ourselves and family members, as well as information about when and where to consult a doctor, if required.

Wearing a face covering

Wearing a mask in several enclosed or partially enclosed public places will no longer be mandatory from May 14 at 12:01 a.m. On public transit and at healthcare facilities, the obligation is maintained.

Wearing a mask remains recommended for vulnerable people and older adults.

Information concerning wearing a face covering. 

Moving

A guide to good health practices during a move (in French).

Government programs for businesses and workers

Information regarding programs for businesses and workers

Agglomeration of Montréal and the PME MTL Network

Emergency assistance for small and medium-sized businesses in the form of loans of up to $50,000, at an interest rate of 3%.

The Assistance for Businesses in Regions Under Maximum Alert (ABRUMA) is aimed at businesses located in zones subject to a decree of the Minister of Health and Social Services ordering their closure in order to protect public health during the COVID-19 pandemic.

Businesses and entrepreneurs are invited to take advantage of personalized support for their activities as part of the PME résilientes program from the Conseil québécois du commerce de détail (CQCD), in partnership with the City of Montréal.

Provincial government

Federal Government

Other support programs

More information