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Update: COVID-19 – Changes to municipal services in response to recent government announcements
Update: January 21, 2021
Study periods at the Central Library
New schedule from Monday to Friday:
| Monday to Friday | Saturday | Sunday |
| 11 a.m. to 2 p.m. | 9 a.m. to 12 p.m | 1:30 to 4:30 p.m. |
| 3 to 6:30 p.m. | 1 to 4 p.m. |
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Update: January 12, 2021
To comply with public health regulations and ensure proper cleaning of the premises between two time slots, the Central Library will be offering a new schedule for the study periods in effect as of January 13:
| Monday to Friday | Saturday | Sunday |
| 12 to 3 p.m. | 9 a.m. to 12 p.m | 1:30 to 4:30 p.m. |
| 4 to 7 p.m. | 1 to 4 p.m. |
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January 8, 2021
The City would like to inform you of the new measures coming into effect this Saturday until further notice in accordance with the recent government announcements in response to the COVID-19 pandemic for the period spanning from January 9 to February 8.
Outdoor skating rinks
The outdoor rinks will close at 7:30 p.m. and will be reserved for free skating only; hockey activities are not permitted. Furthermore, due to the circumstances, the rinks will be reserved for Pointe-Claire residents only.
Study periods at the Central Library
Starting Wednesday, January 13, in an effort to facilitate academic work for students living in Pointe-Claire, the Central Library will provide daily access to a space reserved for individual study (10 spots), family study (2 spots) or computer study (2 spots).
Interested citizens will have to sign up for each period on the LUDIK platform. It is requested that only one time slot be reserved per day so that more people can benefit from the study periods. Reservations can be made two days before the desired date. Family spots must be reserved by an adult, and children aged 8 and under must be accompanied. Wearing a mask or face covering is mandatory at all times inside the building. Disinfection rounds are scheduled between each time slot.
The study periods at the Central Library beginning January 13 are as follows:
| Monday to Friday | Saturday | Sunday |
| 10:30 a.m. to 12 p.m. | 9:30 to 11 a.m. | 1:30 to 4 p.m. |
| 1 to 2:30 p.m. | 12 to 1:30 p.m. | |
| 3:30 to 5 p.m. | 2:30 to 4 p.m. | |
| 6 to 7 p.m. |
Please note that the library remains closed for all other activities: No documents or games may be used. The contactless loan system will be maintained at both the Central Library and the Valois branch.
For more information:
Central Library: 514-630-1218, bibliotheque@pointe-claire.ca
Bob-Birnie Arena and Aquatic Centre
As of Saturday, January 9, all recreational skating and swimming activities will be suspended. Only the lifeguard classes, Sport-Études program and training activities for identified elite athletes will continue to take place.
For more information:
Aquatic Centre: 514-630-1202, aquatique@pointe-claire.ca
Bob-Birnie Arena: 514-630-1211, arenabobbirnie@pointe-claire.ca
Registration for activities
To find out the registration dates and programming for cultural activities, refer to the online leisure program.
Only activities available by videoconference are maintained, as well as the “Learning through Play” preschool program. The art gallery, kids’ corner and reading and reference room at the Stewart Hall Cultural Centre remain closed to the public.
For more information:
Stewart Hall Cultural Centre: 514-630-1220, stewarthall@pointe-claire.ca
Central Library: 514-630-1218, bibliotheque@pointe-claire.ca
Registration for the winter session at the aquatic centre, which was scheduled to start on 18 January, is postponed to a later date.
Registration for the spring break camp, which was scheduled to begin on January 26, is postponed to a later date.
MULTI Card
All MULTI cards expiring between January 1, 2020 and April 29, 2021, will be considered valid until April 30, 2021.
City Hall service counters
City Hall service counters remain open from Monday to Friday, 8:30 a.m. to 4:30 p.m., except for the planning and tax counters, which will be closed from 12 to 1 p.m. It is also possible to meet with a planning technician at lunchtime by appointment (514-630-1206, urbanisme@pointe-claire.ca). The multiservice counter will be closed on Thursday evenings.
To limit contact and travel, we encourage you to use the online services to apply for a residential permit or to complete a request. Any non-emergency situation, such as a bin in need of repair or faulty lighting, can be reported through the Voilà ! Signalement mobile application.
You can pay your municipal tax bill at a financial institution, either online, at the ATM or at the counter, by mail, by preauthorized payment, or at the City Hall service counter. For more information: 514-630-1300, ext. 1829, taxes@pointe-claire.ca.
Other municipal services
Snow removal, maintenance, repair and waste collection services are maintained as normal or according to the regular schedule. The collection of Christmas trees will take place on Wednesday, January 13.
The Inspection – Public Security Department can be reached 24/7 at 514-630-1234 or at secpub@pointe-claire.ca.
Active at home
Several activities are available online to encourage adults and children to be active, read and discover art.
We encourage you to continue to be safe.
Information: 514-630-1200, communications@pointe-claire.ca