Sign up now for your new Citizen eSpace!

The City of Pointe-Claire invites you to create your account in the new Citizen eSpace, a digital platform that brings together several municipal services and personalized information in one place.

Create my account

What you can do in the Citizen eSpace

By creating your account, you will be able to:

• choose which City notices and alerts you would like to receive;
• access personalized information, such as your collection schedules;
• add collection reminders to your digital calendar (such as Google, Microsoft or Apple);
• submit certain permit applications online, including permits for residential renovation or landscaping projects;
• submit service requests to the City, such as reporting a pothole, a faulty streetlight or a full public garbage bin.

New features will be added over time to bring more municipal services online and make them easier to access directly from your Citizen eSpace.

A mobile app for smartphones will also be available soon.

Learn more about the Citizen eSpace

Were you registered with the previous alert system?

You must create a new account in the Citizen eSpace to take advantage of all these features. Your account will allow you to customize your communications, choose the categories of notices and alerts you receive, and access the other services available on the platform.

Learn more about the automated alert system

In all cases, you will continue to receive alerts related to emergency situations.

Need help?

Consult our registration guide for step-by-step instructions.

Link: View the registration guide

Prefer to get help in person?

A registration support session for the Citizen eSpace will take place on October 6, from 12 p.m. to 4:30 p.m., at the Pointe-Claire Public Library – Main Branch, located at 100 Douglas-Shand Avenue.

A team will be on site to help you create your account and discover the features of the Citizen eSpace.

Learn more about the support session

For questions or additional assistance, contact the City at 514-630-1200.