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Update : Water Main Work – Braebrook Avenue

The City of Pointe-Claire informs you that the precautionary boil water advisory has been lifted.

Thank you for your patience and cooperation.

 

Wednesday, March 5, 2025, 1 a.m.

The City of Pointe-Claire would like to inform you that the work carried out by the City of Montreal on Braebrook Avenue have been completed.

  • Water supply has been restored.
  • A precautionary boil water advisory is now in effect until further notice.
    This advisory will remain in place for 48 to 72 hours until tests confirm the water’s quality. Please boil your water for at least one minute before using it for drinking, cooking, washing fruits and vegetables, preparing infant formula, etc. Another notice will be issued to confirm the lifting of the boil water advisory. For all recommendations during the boil water advisory, see below.
  • This intervention may cause water discoloration.
    This discoloration is temporary and harmless. To obtain clear water again, open your cold water tap (preferably the bath or kitchen sink) and let it run until the water becomes clear. To learn about all our recommendations on what to do if your water is discolored, please see below.

Thank you for your cooperation.

 

Monday, March 3, 2025, 12:30 p.m. 

The City of Pointe-Claire wishes to inform you that work will be carried out on City of Montréal’s drinking water pipelines on Tuesday, March 4, 2025.

 

Work Information

  • Scheduled date: Tuesday, March 4, 2025, from 8 a.m. to 6 p.m.
  • Location: at the intersection of Braebrook Avenue and Arrowhead Crescent Avenue.
  • Supervisor: City of Montréal.

 

Scheduled Work Program

  • Tuesday, March 4: excavation, pipeline repair, and backfilling by City of Montréal.
  • In case of updates or changes, information will be published exclusively on our website.

You will receive two more paper notices:

  • One at the start of the preventive boil water advisory.
  • One at the end of the preventive boil water advisory, to inform you when it is lifted.

 

Impact of the Work

 

Traffic and Parking Restrictions

  • Date: Tuesday, March 4, from 6 a.m. to 8 p.m.
  • Affected addresses: from 146 to 152 Braebrook Avenue and from 101 to 106 Arrowhead Crescent Avenue.
  • What should I do?
    • Adhere to the signage.
    • Place your bins at the usual location: collections will continue as scheduled, and bins that are not accessible to waste collectors will be moved by the contractor.

 

Water Shutdown

  • Date: Tuesday, March 4, at any time after 8 a.m. until 6 p.m.
  • Affected addresses: all addresses on Glenbrook Crescent Avenue, from 111 to 174 Braebrook Avenue, and 100 Winthrop Avenue.
  • What should I do?
    • Ensure you have an adequate water supply. See all our recommendations during a water shutdown below.

 

Preventive Boil Water Advisory

  • Date: from the restoration of the water supply until a notice confirming the lifting of the boil water advisory, typically within 24 to 72 hours.
  • Affected addresses: all addresses on Glenbrook Crescent Avenue, from 111 to 174 Braebrook Avenue, and 100 Winthrop Avenue.
  • What should I do?
    • Boil water for at least one minute before using it (drinking, cooking, washing fruits and vegetables, preparing baby bottles, etc.). See all our recommendations during a boil water advisory below.

 

Potential Water Discoloration

  • Date: from the restoration of the water supply.
  • Affected addresses: area around the intersection of Braebrook Avenue and Arrowhead Crescent.
  • What should I do?
    • If your water appears discolored, open your cold water tap (preferably the bath or kitchen sink) and let it run until it becomes clear. See all our recommendations when water is discolored below.

 

Streetlights Out of Service

  • Date: until the end of the works.
  • Affected addresses: from 146 to 162 Braebrook Avenue.

 

Recommendations

Before the water outage:

  • We recommend filling containers with water to cover your essential needs during the outage, such as drinking, cooking, and washing.
  • Consider filling your bathtub or keeping buckets of water to manually refill your toilet tank, allowing you to continue using it during the outage.

During the water outage:

  • Do not use water-requiring appliances such as dishwashers and washing machines until service is restored.
  • Shut off water supplies to your refrigerator’s water dispenser and ice maker, if applicable.
  • Close your taps to prevent water from flowing or spurting when the water service is restored.

During the boil water advisory:

  • Boil water for at least one minute before using it for drinking, cooking, washing fruits and vegetables, preparing baby formula, etc.
  • You may choose to use bottled water for drinking and food preparation.
  • Unboiled water can be used for tasks not related to direct consumption, such as showering (avoid swallowing water).

If your water is discolored:

  • This discoloration is temporary and harmless.
  • Open your cold water tap (preferably the bath or kitchen sink) and let it run until the water becomes clear.
  • If your faucet has an aerator, unscrew the nozzle before letting the water run.
  • Ensure the water is clear before using hot water or water-operated devices, including your refrigerator’s water dispenser, to avoid any stains or damage.
  • Avoid using the washing machine during this period.
  • A cleaning product is available free of charge at the multiservice counter of City Hall if your clothes are stained by the colored water.

Monday, February 24, 2025, 9:00 a.m.

The City of Pointe-Claire informs you that the precautionary boil water advisory has been lifted.

Thank you for your patience and cooperation.

Wednesday, February 19, 2025, 5:00 p.m.

The City of Pointe-Claire would like to inform you that the work carried out by the City of Montreal on Braebrook Avenue could not be completed today.

  • We have restored the water supply and flushed the water mains.
  • A precautionary boil water advisory is now in effect until further notice. This advisory will remain in place for 48 to 72 hours until tests confirm the water’s quality. Please boil your water for at least one minute before using it for drinking, cooking, washing fruits and vegetables, preparing infant formula, etc. Another notice will be issued to confirm the lifting of the boil water advisory. For all recommendations during the boil water advisory, see below.
  • We will keep you informed as soon as a new date for the completion of the work by the City of Montreal is determined.
  • Flushing of the water mains may cause water discoloration. This discoloration is temporary and harmless. To obtain clear water again, open your cold water tap (preferably the bath or kitchen sink) and let it run until the water becomes clear. To learn about all our recommendations on what to do if your water is discolored, please see below.

Thank you for your cooperation and patience.

 

Tuesday, February 18, 2025, 3:40 p.m.

The City of Pointe-Claire wishes to inform you that the work on the drinking water line, initially set to be carried out by the City of Montreal today, has been rescheduled to tomorrow, Wednesday, February 19, 2025 after 8 a.m. This scheduling adjustment is due to the resolution of unexpected technical constraints.

Important Information:

  • Please note that there is no boil water advisory in effect at this time.
  • You will receive a notice on your door when the boil water advisory comes into effect, following the work, and another notice when it is lifted.
  • The other information provided below remains valid for the work on February 19.

We apologize for any inconvenience this may have caused and thank you for your understanding and cooperation. Please stay tuned to our website for further updates.

 

 

Friday, February 14, 4:40 p.m.

The City of Pointe-Claire would like to inform you that the emergency work on a drinking water pipe, initially scheduled by the City of Montreal for today, has been postponed to the week of February 17 to 21 due to new technical constraints.

Duration and Locations of Work

  • From February 12 until the completion of the work.
  • Location of the work: at the intersection of Braebrook Avenue and d’Arrowhead Crescent Avenue.
  • Affected residents: all of Glenbrook Crescent Avenue and from 111 to 174 Braebrook Avenue.

Work Details

Below you will find the provisional schedule for the work.
Should there be any changes or updates, this page will be updated.

  • Monday, February 17: continuation of the excavation work on the water main by the City of Montreal.
    These activities are not expected to cause any water shut-offs, but traffic and parking restrictions are in place to ensure the safety of the work area.
  • Tuesday, February 18 Wednesday, February 19: repair of the damaged water main by the City of Montreal.
    A water closure is scheduled during the day on February 18 February 19, depending on the progress of the work. This closure may occur at any time after 7 a.m., affecting all addresses on Glenbrook Crescent Avenue as well as from 111 to 174 Braebrook Avenue, between Ivanhoe Crescent Avenue and Spartan Crescent Avenue. Water service is expected to be restored in the evening of the same day, but the closure may be extended if the repairs require it. Any updates or changes will be posted on this page.
  • Boil Water Advisory: A precautionary boil water advisory will be in effect immediately following the restoration of water service. This advisory will remain in place for 24 to 72 hours until tests confirm the water quality. You must boil water for at least one minute before using it for drinking, cooking, washing fruits and vegetables, preparing baby formula, etc. Another notice will be issued to confirm the lifting of the boil water advisory. To learn about all our recommendations during the boil water advisory, please see below.
  • Water Discoloration: A flushing of the water main will be necessary after the restoration of water service, causing water discoloration (yellowish, brownish, or reddish tint) in the area. This discoloration is temporary and harmless. To obtain clear water again, open your cold water tap (preferably the bath or kitchen sink) and let it run until the water becomes clear. To learn about all our recommendations on what to do if your water is discolored, please see below.

We encourage you to make arrangements accordingly to minimize the inconvenience associated with this work.

 

Wednesday, Februday 12, 3:32 p.m.

The City of Pointe-Claire wishes to inform you that emergency work on a drinking water main will be carried out by the City of Montreal.

 

Duration and Locations of Work

  • February 12 to February 14, 2025
  • Braebrook Avenue
  • Residents of Braebrook Avenue and Glenbrook Crescent will be affected.

 

Work Details

  • Wednesday, February 12: Excavation of the water main by the City of Pointe-Claire
    These works are not expected to result in a water outage, but traffic and parking restrictions will be implemented to secure the work zone.
  • Friday, February 14: Repair of the damaged water main by the City of Montreal
    A water shutoff is scheduled from 7 a.m. for all addresses on Glenbrook Crescent and from 111 to 174 on Braebrook Avenue, between Glenbrook Crescent Avenue and Spartan Crescent Avenue. Service is expected to be restored by 7 p.m. on the same day.
  • Boil Water Advisory: A precautionary boil water advisory will be in effect immediately following the restoration of water service. This advisory will remain in place for 24 to 72 hours until tests confirm the water quality. Another notice will be issued to confirm the lifting of the boil water advisory.
  • Water Discoloration: A flushing of the water main will be necessary after the restoration of water service, possibly causing water discoloration (yellowish, brownish, or reddish tint) in the area. This discoloration is temporary and harmless. To obtain clear water again, please follow the steps below.

Stay tuned to this news update for any changes regarding this operation.

We encourage you to make arrangements accordingly to minimize the inconvenience associated with this work.

 

In the face of the unexpected, always be prepared!

In a context where emergencies can arise without notice, it is essential to be well-prepared. Ensure you have an adequate water supply in your emergency kit: at least 2 liters per person per day for three days. This minimizes your dependence on emergency services and enhances your ability to effectively respond to challenges. Act now to ensure your peace of mind and safety.

 

We apologize for the inconvenience and thank you for your patience and cooperation during these operations.