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Telephone survey on satisfaction with waste collections

The mayor of Pointe-Claire, John Belvedere, and the members of City Council would like to inform residents that a telephone survey will be conducted over the coming weeks to learn about the level of satisfaction with the various waste collections offered by the City.

“We offer residents eight different collections and we want to know more about their level of satisfaction in order to improve the services we offer now and in the future, as well as to better guide our actions in terms of raising awareness and improving our services,” stated Mayor John Belvedere.

The telephone survey will be conducted by an independent professional firm during the day and in the evening among Pointe-Claire citizens aged 18 and over. Approximately 1,000 people from the eight municipal districts, including young families, seniors, students, workers, owners, and tenants, will be contacted.

“We want to understand the realities and needs of the entire population. Analyzing the results will allow us to adjust our services even more efficiently. This initiative is part of our commitment to listen to the needs of our community, in a vision focused on sustainable development and proper waste sorting at source,” added Mayor Belvedere.

“Protecting the environment is very important for our residents, and this has allowed us to be ranked first among cities on the Island of Montréal in 2017 in terms of waste management. It is important for us to conduct this survey in order to maintain these great results for current and future generations,” said Mayor Belvedere in conclusion.


Information: 514-630-1200, communications@pointe-claire.ca