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Update: Water main break notice : Brunswick Boulevard

The City of Pointe-Claire informs you that the precautionary boil water advisory has been lifted.

Thank you for your patience and cooperation.

 

Monday, February 17, 2025, 9:30 a.m.

The City of Pointe-Claire would like to inform you that the water main break that occurred yesterday on Brunswick Boulevard has been successfully repaired. We thank you for your patience and understanding during the repairs. 

 

Following this repair, a precautionary boil water advisory is currently in effect until further notice for residents of 353, 355, 357, and 359 Brunswick Boulevard. This advisory will remain in place for 24 to 72 hours, until tests confirm the water’s quality. 

  • You must boil the water for at least one minute before using it (drinking, cooking, washing fruits and vegetables, preparing baby bottles, etc.). 
  • Another notice will be sent to confirm the lifting of the boil water advisory. 
  • For all our recommendations during the boil water advisory, see below. 

 

We will keep you informed as soon as the advisory is lifted. 

 

Sunday, February 16, 2025, 7:14 p.m.

The City of Pointe-Claire would like to inform you that a water main break has been detected near 357 Brunswick Boulevard between Plymouth and Auto Plaza Avenues. Our teams are currently on site to assess the situation and plan the repair operation.

We recommend that you avoid the aera to allow crews to work safely.

Water Main Repair Work

The repair work is scheduled for today, Sunday, February 16. During the repairs, residents of the units located at 353, 355, 357 and 359 Brunswick Boulevard will be affected by a water closer.

A precautionary boil water advisory will be in effect immediately following the restoration of water service. This advisory will remain in place for 24 to 72 hours until tests confirm the water quality.

  • You must boil water for at least one minute before using it for drinking, cooking, washing fruits and vegetables, preparing baby formula, etc.
  • Another notice will be issued to confirm the lifting of the boil water advisory.
  • To learn about all our recommendations during the boil water advisory, please see below.

Water Discoloration: A flushing of the water main will be necessary after the restoration of water service, causing water discoloration (yellowish, brownish, or reddish tint) in the area.

  • This discoloration is temporary and harmless.
  • To obtain clear water again, open your cold water tap (preferably the bath or kitchen sink) and let it run until the water becomes clear.
  • To learn about all our recommendations on what to do if your water is discolored, please see below.

We encourage you to make arrangements accordingly to minimize the inconvenience associated with this work.

Recommendations

Before the water outage:

  • We recommend filling containers with water to cover your essential needs during the outage, such as drinking, cooking, and washing.
  • Consider filling your bathtub or keeping buckets of water to manually refill your toilet tank, allowing you to continue using it during the outage.

During the water outage:

  • Do not use water-requiring appliances such as dishwashers and washing machines until service is restored.
  • Shut off water supplies to your refrigerator’s water dispenser and ice maker, if applicable.
  • Close your taps to prevent water from flowing or spurting when the water service is restored.

During the boil water advisory:

  • Boil water for at least one minute before using it for drinking, cooking, washing fruits and vegetables, preparing baby formula, etc.
  • You may choose to use bottled water for drinking and food preparation.
  • Unboiled water can be used for tasks not related to direct consumption, such as showering (avoid swallowing water).

If your water is discolored:

  • This discoloration is temporary and harmless.
  • Open your cold water tap (preferably the bath or kitchen sink) and let it run until the water becomes clear.
  • If your faucet has an aerator, unscrew the nozzle before letting the water run.
  • Ensure the water is clear before using hot water or water-operated devices, including your refrigerator’s water dispenser, to avoid any stains or damage.
  • Avoid using the washing machine during this period.
  • A cleaning product is available free of charge at the multiservice counter of City Hall if your clothes are stained by the colored water.

In the face of the unexpected, always be prepared!

In a context where emergencies can arise without notice, it is essential to be well-prepared. Ensure you have an adequate water supply in your emergency kit: at least 2 liters per person per day for three days. This minimizes your dependence on emergency services and enhances your ability to effectively respond to challenges. Act now to ensure your peace of mind and safety.

Please consult the emergency measures web page for a list of items that should be in your emergency kit.

We apologize for the inconvenience and thank you for your patience and cooperation during these operations.