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Good Neighbourliness

It’s great to live in Pointe-Claire! We are an active community of friendly, engaged citizens. To maintain a climate of social harmony, it is important to observe the rules of good neighbourliness.

Good neighbourliness is extremely important because it ensures the well-being of all members of a community. A good relationship with your neighbours can significantly enhance quality of life. Safety, mutual assistance, social support and lifestyle are just some of the benefits of good neighbourliness. Take the time to get to know your neighbours and forge bonds with them while doing so. 

Remember that as a neighbour, it is your responsibility to develop good habits so you can maintain and strengthen good relations with those around you and with your community. To this end, here are a few standards of conduct to follow in accordance with City of Pointe-Claire by-laws:

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Remember that making noise between 11 p.m. and 7 a.m. is prohibited across the City.

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You’re running out of space and decide to store your odds and ends on your deck or in your yard. Be aware that it is forbidden for property owners or building occupants to keep branches, harmful plant species, scrap metal, tires, garbage, paper, empty bottles or cans and waste of any kind on their decks, balconies or property.

Container

You want to install a container on your property to store your belongings while you renovate. If the container is installed on your property, you must inform the City of Pointe-Claire’s Urban Planning Department at urbanisme@pointe-claire.ca

If you would like to have a container installed on public property, you must submit a request by filling out the Engineering Department form at ingenierie@pointe-claire.ca.

Visibility triangle

If your property is on a street corner, you must keep this space clear at all times by limiting the height of your fence and shrubs to three feet. This zone creates a “visibility triangle,” which opens the field of vision for motorists, cyclists and pedestrians to ensure everyone’s safety. 

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Your dog barks excessively, day and night. It is a nuisance for a dog to bark or howl in a way that disturbs the peace or bothers the neighbours.

In addition, anyone who does not comply with the by-laws concerning dogs is liable to fines ranging from $200 to $5,000, plus related court costs.* Amounts apply to each offence committed and for each dog.

*For certain specific sections of the by-law, fines can reach up to $20,000. 

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If the condition of your tree poses a danger to people on public roads, be aware that it is prohibited to allow or maintain such a plant species in this condition. As the owner or occupant of a residence, you’re responsible for the vegetation on your property, as well as for pruning and maintaining it.

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Building occupants or property owners must not allow branches to remain on the ground, harmful plant species to grow, or grass to exceed 20 centimetres (8 inches) in height. What’s more, if your natural garden encroaches over or onto public property and/or adjacent property, this is in violation of the Civil Code of Québec.

In addition, according to the nuisance by-law, it is prohibited to use or permit the use of a leaf blower, lawn mower or any other similar equipment between 9 p.m. and 7 a.m. from Monday to Friday, and between 5 p.m. and 9 a.m. on Saturdays, Sundays and holidays.

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You want to carry out exterior maintenance on your home, and to do so, you need access someone else’s property. We recommend that you give your neighbour a written or verbal notice to avoid any misunderstandings. Also, if your work, or any action, damages the neighbour’s property, it is your responsibility to restore it to its original state. 

It is not the City’s mandate to determine property boundaries. Only a land surveyor who is a member of the Ordre des arpenteurs-géomètres du Québec (OAGQ), or ultimately the courts, can do so. 

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It is forbidden to feed wild animals, such as squirrels, rodents, wild turkeys or ducks: if we do so, we’re not doing them any favours since it reinforces their dependence on humans and harms their chances of survival in the wild. Feeding these animals either on your own property or on someone else’s is prohibited by the City.

Being civic-minded with your neighbours is a wise choice!

As a citizen, it is your responsibility to maintain a good relationship with your neighbours. Don’t hesitate to speak with them and respect the City’s by-laws when you plan to carry out work or have a party. This will save you a lot of trouble. 

What resources do you have when it comes to conflicts?

You’re trying to start a dialogue about recent unfortunate events in your neighbourhood. However, despite your efforts, your neighbour is not cooperating with you. There are several options available to you.

Any dispute between neighbours falls under the Civil Code and not the City. If you want to be informed of your rights and duties as a citizen, we recommend that you visit the Éducaloi website and refer to the Civil Code of Québec.

For detailed information on municipal by-laws concerning nuisances, please visit the Municipal by-laws page of the City of Pointe-Claire website.

The Inspection – Public Security Department is available 24/7 to deal with any municipal infraction. It’s important to note that Public Security inspectors are not mediators of conflicts between neighbours. For all municipal infractions, you can contact the Inspection – Public Security Department by phone at 514 630-1234 or by e-mail at secpub@pointe.claire.ca.

For emergencies, please contact the Service de police de la Ville de Montréal at 9-1-1.
 

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