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Water and Aqueduct Services

Water Shutoff on May 20 – Chestnut and Douglas-Shand Avenues

Published on May 19, 2026 to 4:05 p.m.

The City of Pointe-Claire would like to inform you that a water shutoff is scheduled for Wednesday, May 20, due to work being carried out. 

Addresses affected 

  • 102 and 103 Chestnut Avenue
  • 139 to 141 Douglas-Shand Avenue

Water shutoff 

  • Scheduled date: May 20, from 8 a.m. to 5 p.m.  
  • If you are affected, you will receive a paper notice before the shutoff. 

Preventive Boil Water Advisory 

Once water service is restored, a boil water advisory will be in effect until further notice. 

Affected residents must boil their water for at least one minute before consuming it or using it for drinking, food preparation, or brushing teeth. 

Residents will be notified when the boil water advisory is lifted through the delivery of a door hanger and an update to this notice.

Recommendations

Before the Water Closure

  • Fill clean containers with enough water to meet your essential needs, with at least 2 litres per person per day (drinking, cooking, washing).
  • Fill your bathtub or prepare buckets of water to manually flush your toilet during the interruption.

During the Water Closure

  • Avoid using appliances that require water, such as dishwashers and washing machines.
  • Turn off water supply lines to refrigerators with water dispensers and ice makers.
  • Ensure all taps are closed to prevent splashing or flooding once water is restored.

During a boil water advisory 

  • Boil water for at least one minute before using it for drinking, cooking, washing fruits and vegetables, or preparing baby formula.
  • Alternatively, you may use bottled water for these purposes.
  • Unboiled tap water may be used for bathing or showering but avoid swallowing the water.
  • Continue to follow precautions until you receive a paper notice stating the advisory has been lifted.

Information

Engineering Department

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