MULTI Account

If you live in Pointe-Claire, your resident MULTI number is free and can be obtained in person at one of the following City service points during business hours:

• Central Library – 100 Douglas-Shand Avenue
• Aquatic Centre – 60 Maywood Avenue
• City Hall – 451 Saint-Jean Boulevard
• Olive-Urquhart Sports Centre – 230 Brunswick Boulevard

Bring proof of identity and recent proof of residence for each family member. Children aged 6 and over must be present, as a photo will be taken on site.

Children

There is no minimum age to obtain the card, which is required from the first registration for any activity. Children aged 6 and older must be present when the card is issued, as their photo will be taken on site.

Accepted Proofs of Identity*

• Driver’s license
• Passport
• Quebec health insurance card with photo
• Student card with photo
• Canadian citizenship card
• Permanent resident card
• Birth certificate (for newborns only)

*Identity documents for individuals aged 12 and older (except seniors) must include a photo. Photocopies are not accepted.

Accepted Proofs of Residence*

• Driver’s license
• Recent bill (less than three months old) for phone, electricity, gas, etc.
• Letter of residence confirmation for seniors
• Most recent school tax bill
• Most recent municipal tax bill
• Recent bank statement or credit card statement (less than three months old)
• Report card or official correspondence from an educational institution (most recent term)
• Student record
• Student card with address
• Most recent income tax notice or T4 slip

*Photocopies are not accepted.

Replacement

In case of loss or theft of your card, a $4 fee is required for replacement.

Renewal

When renewing, you must provide proof of residence for each adult renewing their card.

Children aged 6 and over must be present for a new photo if their previous card does not include a photo.