MULTI Account

If you live in Pointe-Claire, your resident MULTI number is free and can be obtained in person at one of the following City service points during business hours:

• Central Library – 100 Douglas-Shand Avenue
• Aquatic Centre – 60 Maywood Avenue
• City Hall – 451 Saint-Jean Boulevard
• Olive-Urquhart Sports Centre – 230 Brunswick Boulevard

Bring proof of identity and recent proof of residence for each family member. Children aged 6 and over must be present, as a photo will be taken on site.

Children

There is no minimum age to obtain the card, which is required from the first registration for any activity. Children aged 6 and older must be present when the card is issued, as their photo will be taken on site.

Accepted Proofs of Identity*

• Driver’s license
• Passport
• Quebec health insurance card with photo
• Student card with photo
• Canadian citizenship card
• Permanent resident card
• Birth certificate (for newborns only)

*Identity documents for individuals aged 12 and older (except seniors) must include a photo. Photocopies are not accepted.

Accepted Proofs of Residence*

• Driver’s license
• Recent bill (less than three months old) for phone, electricity, gas, etc.
• Letter of residence confirmation for seniors
• Most recent school tax bill
• Most recent municipal tax bill
• Recent bank statement or credit card statement (less than three months old)
• Report card or official correspondence from an educational institution (most recent term)
• Student record
• Student card with address
• Most recent income tax notice or T4 slip

*Photocopies are not accepted.

Replacement

In case of loss or theft of your card, a $4 fee is required for replacement.

Renewal

When renewing, you must provide proof of residence for each adult renewing their card.

Children aged 6 and over must be present for a new photo if their previous card does not include a photo.

If you do not live in Pointe-Claire, you can obtain a non-resident MULTI number for free. Simply fill out the form below. Your number will be sent to you by email within 24 to 72 hours. Each child or teenager must have their own number in order to register for activities.