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Instructions for Collections

How to Place Bins and Containers

Your wheeled bin, containers, leaf bags (during leaf collections), bulky items, and upholstered items must be placed in your driveway, at the edge of the public road, after 6 p.m. the night before or before 7 a.m. on the day of collection.

The wheels and handles of the wheeled bin should be facing your residence.

A space of 30 cm (1 ft) must be maintained around the bin or 45 cm (1.5 ft) if it is a container.

 

After Collection

Your bins must be removed by 10 p.m. on the day of collection. Outside of collection day, the bin should be stored where it is least visible from the street and least disruptive to neighbouring properties.

 

Guidelines to Ensure Proper Winter Collection of Your Bins

Winter conditions can make waste collection more challenging. Snow, ice, and cold temperatures can interfere with proper pickup. Here’s how you can help prevent issues!

Keep Your Bins Outdoors

In winter, cold temperatures, snow, and freezing rain can cause the contents of bins to freeze, making collection more difficult for crews.

To prevent freezing, it is recommended that bins be kept outdoors at all times. Moving bins back and forth between indoors and outdoors creates moisture and condensation, which can cause the contents to freeze inside the bin and prevent it from being fully emptied during collection.

If you must store your bins indoors, please place them outside only on the morning of collection to limit moisture buildup and reduce the risk of freezing.

Ensure Safe Access to Your Bins

Bins that are not easily accessible may not be collected.

When placing your bin at the curb:

  • Clear snow around the bin to make it easily accessible.
  • Make sure the lid can open fully.
  • In icy conditions, spread sand or salt around the bins to ensure the safety of collection crews.

Prevent Organic Waste from Freezing

In cold weather, organic waste tends to stick together and to the sides of the bin, which can prevent proper collection.

To help ensure your green bin is collected:

  • Avoid placing overly liquid or unpackaged materials in the bin.
  • Place a piece of cardboard or newspaper at the bottom of the bin and use a dry paper bag. By absorbing moisture, this helps prevent materials from sticking to the bottom.
  • Please note that plastic bags, including those labelled biodegradable or compostable, are not accepted in the organic waste collection.

 

Specific Instructions for Each Collection

Organic waste

Every Monday between 7 a.m. and 6 p.m.

  • Your rolling bins or waste containers must be placed at the end of your driveway, after 6 p.m. the day before the collection or before 7 a.m. on the day of the collection itself.
  • The wheels and handles of the rolling bin should face your home.
  • Only 80-, 120- and 240-litre green rolling bins from the City are accepted.
  • The green rolling bin must not weigh more than 150 lb (67 kg).
  • The cover of the bin must be completely closed.
  • Only organic materials placed in the rolling bin will be collected.
  • Plastic bags, even biodegradable or compostable, are not accepted.
More information on collection

Compatible materials


Rognures de tourbe / résidus de tourbe (rouleau)

Unwaxed cardboard single-serving containers

Unwaxed cardboard restaurant containers

Natural feather pillow

Natural cotton pillow

Branches (Evergreen)

Poultry (bones, skin, fat, organs)

Avoid disposing of the following foods in your household composter: meat, poultry, fish and dairy products.

Meat (including bones)

Avoid disposing of the following foods in your household composter: meat, poultry, fish and dairy products.

Cardboard coffee cups

Compostable dishes

Potting soil

Paper napkins

Yard waste

Garden waste

Small tree roots

Dairy products

Avoid disposing of the following foods in your household composter: meat, poultry, fish and dairy products.

Fish

Avoid disposing of the following foods in your household composter: meat, poultry, fish and dairy products.

Fur

Feathers

Plants

Fruit and vegetable peels

Pasta

Soiled paper, tissue, filters, cardboard

Please dispose of your materials soiled with grease or oil in the organic waste bin only.

Parchment paper

Paper towels

Straw

Bread

Eggs (including the shell)

Pet food

Paper tablecloths

Disposable paper tissue

Weeds

Vegetables

Edible oils and fats

In large quantities, dispose of the oil in the collection of hazardous household waste.

Grass

Cakes

Seafood

Fruits

Flowers

Coffee filters

Dead leaves

Flour

Corn cobs

Cardboard egg cartons

Tree bark

Desserts

Toothpicks

Cardboard cotton swabs

Eggshells

Wood chips

Hair

Thatch

Grains

Ashes

Cardboard soiled with food

Coffee grounds

Sawdust

Paper plates, bowls and utensils

Food

Avoid disposing of the following foods in your household composter: meat, poultry, fish and dairy products.

Algae

Evergreen needles

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