New Residents’ Guide

Key Information for New Residents

Garbage, Recycling and Compost Pick Up

The environment and its well-being are of the utmost importance to the City. That is why proper waste management and making the most of the City’s various collection services are essential to being environmentally responsible.

Visit our Collection Calendar and Sorting Guide webpage to find out more our weekly and seasonal collections and how to properly dispose of common household items.

Pets and Domestic Animals 

We know how important your furry best friend is, they are an integral part of your family. That is why the City offers dog parks and green spaces where pets can roam free. We ask however that all residents register their dogs and ensure their companion wears the City's identification tag.

For more information, visit our Pets webpage. 

Sports, Cultural and Leisure Activities

Pointe-Claire is known for its high-quality and extensive sports, cultural and leisure programming. Whether it be a city-wide celebration or an intimate painting class, the City offers activities and events for all ages and preferences. 

To view our upcoming activities, visit our Calendar of Events and Activities.

To find our sports and leisure activities, visit our Sports, Leisure and Cultural Programming webpage. 

Resident’s MULTI Card 

Residents must obtain a MULTI Card to participate in activities offered by the City. This card can be made at various municipal buildings: 

• Central Library (100 Douglas-Shand Avenue)
• Aquatic Centre (60 Maywood Avenue)
• City Hall (451 Saint-Jean Boulevard)
• Olive-Urquhart Sports Centre (230 Brunswick Boulevard)

To learn more, visit our MULTI Card webpage. 

Democracy and Civic Engagement

There are eight Districts in the City of Pointe-Claire, each overseen by a City Council member. To find what District you live in, who is your councillor and learn more about the municipal council, visit or Democracy and Civic Engagement page.

2025 is an election year in Pointe-Claire, and it is important to exercise your right to vote! To learn about the municipal elections and how to get involved, visit our Elections 2025 page.  

Municipal Taxes

New property owners are required to pay property transfer duties, commonly known as the Welcome Tax. For more information, visit our Transfer Duties page.

They are also required to pay annual municipal and water taxes. For more information, visit our Municipal Taxes webpage. 

Water By-Law

As part of its efforts to reduce water waste, the City has adopted a water usage by-law in June 2024 to encourage more sustainable use of this resource throughout Pointe-Claire. 

To learn more about the by-law and its key points, visit our Drinking Water By-law webpage.

Stay connected with us!

To stay up to date and never miss an important notice, news update or City event, you can follow us on: 

• Facebook
• Instagram
• LinkedIn
• Youtube
• News
• Notice and Alerts

The City also publishes several recurring publications to provide residents with essential information and updates. The following is a list of the City’s printed and digital publications.

• Living in Pointe-Claire, municipal newsletter (physical copies available at City Hall)
• Best Practices Guide for Waste Sorting (physical copies available at City Hall)
• Emergency Measures Guide (physical copies available at City Hall)
• Municipal and leisure newsletters (subscription-based, digital version available)