Consumption of drinking water
New by-law on the usage of drinking water in effect since June 4, 2024Note that the City offers a grace period to enable residents to modify their consumption habits and adopt best practices when it comes to water usage. As a result, only warnings will be issued to those who fail to comply to this by-law during the 2024 summer season. |
We often take for granted one of our most precious resources: drinking water.
Without even realizing it, we consume hundreds of liters of water every single day. To encourage responsible management and consumption of this resource, the City of Pointe-Claire has adopted a municipal by-law on water usage aimed at reducing waste and encouraging the proper use of water on its territory.
By-law on the usage of drinking water
This regulation, which has been in force since June 4, 2024, is in line with the orientations of the City’s 2023-2030 Strategic Plan and is geared towards implementing concrete actions to accelerate the ecological transition of the City and the community.
The different types of property watering methods
There are several ways to cater to your lawn, garden and property and its watering needs. It is important to distinguish between the three types of watering methods and their adequate usage under the by-law.
Watering method | Description | Images | |
Automatic watering | Any watering appliance connected to the distribution network and operated automatically, including electronic or underground devices (e.g. outdoor sprinklers). | ![]() |
![]() |
Manual watering | Watering with a hose, connected to the distribution network, fitted with a handheld release closure when in use. It also includes watering with a container. | ![]() |
![]() |
Mechanical watering | Any watering appliance, connected to the distribution network, that must be switched on and off manually without having to be hand-held during the period of use. | ![]() |
![]() |
What does this regulation entail for residents?
Residents of Pointe-Claire must comply with the following regulations:
What does this regulation entail for businesses in Pointe-Claire?
Businesses operating on the territory of Pointe-Claire and who utilize the City’s water distribution network will be asked to comply with the conditions defined in this by-law. In addition to complying with the above regulations, here are a few other rules that apply to businesses, industries and commercial sectors on the territory.
Regulation related to water usage | Mesure |
Plumbing of facilities | Plumbing work carried out after June 4, 2024, must comply with the Québec Construction Code, Chapter III — Plumbing, and the Quebec Safety Code, Chapter I — Plumbing, latest versions. |
Air conditioning, refrigeration, and compressor systems | Any such system that uses drinking water from the City’s distribution network is prohibited. Units installed prior to June 4, 2024 must be replaced by January 1st, 2027. |
Replacement, relocation, and disconnection of a service connection | A permit is required for such work. The business must also pay for excavation, cut-off repairs and all other costs related to the project. This also applies to the installation of service pipes for automatic sprinkler systems. |
Automatic flush urinals fitted with a drainage tank |
It is prohibited to install automatic flush urinals with a drainage tank that uses drinking water from the City’s network. Existing urinals of this type must be replaced by January 1st, 2027, with manual flush or presence detector urinals. |
Car wash | Any automatic car wash using water from the City’s network must be equipped with a functional system of water recovery, recycling and recirculation. If the current system does not, it must be replaced by January 1st, 2027. |
Energy source | It is prohibited to use the pressure or flow of the drinking water distribution system as an energy source or to power any machine, except in the event of a power failure. |
Penalties from the by-law
Residents must comply with this by-law right away, however no fines or penalties will be given to any person who contravenes until the spring of 2025.
As of the spring of 2025, any person who contravenes the water usage by-law commits an offence and is liable:
In the case of a natural person:
- To a fine of $100 à $300 for a first offence;
- To a fine of $300 to $500 for a second offence;
- To a fine of $500 to $1,000 for each subsequent offence.
In the case of a legal person:
- To a fine of $1,000 to $2,000 for a first offence;
- To a fine of $2,000 to $3,000 for a second offence;
- To a fine of $3,000 to $4,000 for each subsequent offence.
In all cases, administration costs are added to the fine. More substantial fines may be awarded depending on the specific circumstance and the offence committed.
Reducing your consumption of drinking water
Adopting sustainable water consumption habits can greatly help the environment and reduce your carbon footprint. Here are some tips on how to consume water responsibly:
Distribution of water saving kits
To encourage the community to take concrete action regarding their water consumption, the City is distributing water-saving kits to citizens, free of charge. This environmental initiative was launched in 2023 and has enabled citizens to better manage their water usage at home.
The 2024 kits include several water-saving items, including a shower head, kitchen aerator and bathroom aerator, as well as leak detection pills and Teflon tape to prevent wasting water through leaks.
![]() |
![]() |
Installation of a rain barrel
The City offers a low-cost rainwater barrel to reduce your consumption of drinking water.
The water collected by the barrel can be used to water your garden, wash your car and clean your property, and does not require the use of water from the City’s water distribution network.
You can obtain it at the Multiservice counter at City Hall (MULTI card required). For more information, visit our Rain Barrel webpage.
Additonal information:
Public Works: 514 630-1230, tp@pointe-claire.ca
Reduce indoor water use
|
![]() |
Reduce outdoor water use
|
![]() |
Be a positive change
It is possible to assess your drinking water consumption by means of your annual bill. This allows you to know exactly how much drinking water you use and to assess the impact of your daily consumption. This user-pay formula encourages action to limit wastage, while preserving this precious natural resource.
For more information, you can also consult the Government of Quebec’s article on saving water at home (French).