Online requests
Submit a request
You can do the following online:
- Notify the City of a defective street lamp or damaged urban furniture
- Fill out a grant application
- Report a pothole
- File a permit application
To send a new request, click here.
To track a request or permit that you have already submitted, click here.
Collection bins
Request for an organic waste bin
The City provides residents and businesses with bins for the collection of organic waste. If you wish to obtain a bin, change the size of your bin, request a second one or ask for a replacement or repair, you must make a request.
The sizes available for organic waste collection are 80L, 120L or 240L.
To submit a request, you must provide the serial number of the bin and a photo of the damaged bin.
SUBMIT MY REQUEST
To check the status or your request, click here.
Request for a recyclables bin
The City provides residents and businesses with bins for the collection of recyclables. If you wish to obtain a bin, change the size of your bin, request a second one or ask for a replacement or repair, you must make a request.
The sizes for recyclables collection are 80 L, 120 L or 360 L.
To submit a request, you must provide the serial number of the bin and a photo of the damaged bin.
SUBMIT MY REQUEST
To check the status or your request, click here.
Permit applications
The following permit and certificate applications can be made online:
- Felling trees
- Building an extension
- Constructing a new building
- Installing a fence
- Installing a mechanical device
- Installing a pool or hot tub
- Performing indoor or outdoor renovations
- Replacing or repairing private services
- Installing a propane container
- Installing or renovating a driveway or performing landscaping work
- Performing earthwork (levelling)
To fill out a permit application, click here.