Online requests
Report a non-urgent situation online! You can send a new request or track a request you have already submitted.
Submit a request
You can do the following online:
- Notify the City of a defective street lamp or damaged urban furniture
- Fill out a grant application
- Report a pothole
- File a permit application
To send a new request, click here.
To track a request or permit that you have already submitted, click here.
Repair or replacement of a collection bin
Is your recycling or compost bin damaged? You can request a repair or replacement online.
To submit a request, you must provide the serial number of the bin and a photo of the damaged bin.
SUBMIT MY REQUEST
To check the status or your repair request, click here.
Permit applications
The following permit and certificate applications can be made online:
- Felling trees
- Building an extension
- Constructing a new building
- Installing a fence
- Installing a mechanical device
- Installing a pool or hot tub
- Performing indoor or outdoor renovations
- Replacing or repairing private services
- Installing a propane container
- Installing or renovating a driveway or performing landscaping work
- Performing earthwork (levelling)
To fill out a permit application, click here.