Inspectors and Public Security

Public Security inspectors ensure safety and security throughout Pointe-Claire and enforce City by-laws.

399 Saint-Jean Boulevard
Pointe-Claire, Québec  H9R 3J2
514-630-1234 (24 hours)
See map


Inspectors’ role

The inspectors’ responsabilities are as follows.

  • Assist residents and authorities as needed.
  • Help to establish emergency measures when natural disasters or major incidents occur.
  • Assist the staff of the Service de police de la Ville de Montréal (SPVM) and the Service de sécurité incendie de Montréal (SIM).
  • Ensure security during events held in Pointe-Claire (special, cultural, recreational, sports-related, etc.).
  • Ensure compliance with City by-laws.
  • Assist and advise residents regarding arboriculture and certificates related to zoning by-laws.
  • Inform residents about the presence of wild and potentially harmful animals.
  • Cooperate with shelters to provide animal control throughout Pointe-Claire and follow up with animal owners.

West Island Communication Centre

Serving the cities of Baie-d’Urfé, Dorval, Kirkland, Pointe-Claire, Montréal West, Senneville and Sainte-Anne de Bellevue, the West Island Communication Centre receives and handles citizens’ calls regarding public security and public works. The Centre operates 24 hours a day, serves over 100,000 citizens, and receives nearly 45,000 calls every year. It is also responsible for coordinating communication with neighbouring cities and other actors.

Types of call

  • Complaints related to municipal by-laws
  • Municipal inspections
  • Public works
  • Animal control
  • Volunteer rescue unit
  • Calls for Montréal’s NOVA volunteer nurses
  • Requests for general information from other departments of the cities served.

To contact the West Island Communication Centre, dial 514-630-1234 at any time.

For emergencies, dial 911.


Helpful advice

Keeping an eye on your home

When you leave home to go on holiday, or for any other reason, it’s a good idea to ask a trusted neighbour to keep on eye on your home.

A neighbour, friend or relative can also help you by looking after the upkeep of your home while you are away. As a citizen, you have an obligation to comply with City by-laws, including those regarding the length of your grass or snow piled up on your property. If your neighbour notices any suspicious or unusual activity while you are away, he or she can alert emergency services by calling 9-1-1.

Protecting your vehicle

  • Always lock your vehicle.
  • Never leave your keys inside a vehicle.
  • Put valuables in the trunk rather than on the seat or where people can see them.
  • Consider the possibility of having your vehicle marked.


Emergency services