Waste collection guide and calendar

Different types of waste are collected in different ways based on their nature, for recycling or more effective disposal. Some are collected from homes while others must be taken to designated sites.

See the Waste Collection Guide and the 2023-2024 calendar for sector A and sector B.


Sectors map

General information for door-to-door collections

How to place your bins or containers

  • Your rolling bins, waste containers, bags of leaves (during special leaf collections), and bulky and upholstered items must be placed at the end of your driveway, after 6 p.m. the day before the collection or before 7 a.m. on the day of the collection itself. To find out all the instructions for each collection, consult the links above.
  • The wheels and handles of the rolling bin should face your home.
  • There should be 30-centimetres (1 foot) of free space around the rolling bin.

Prevent nuisances

  • Wash your bins by spraying the outside and inside with white vinegar, then rinsing. It’s important to let them dry before putting waste in them.
  • Keep them out of the sun.
  • Keep lids closed at all times.

Permanent collection points

The city has several permanent collection points for the management of residual materials. You can dispose of polystyrene (styrofoam), small electronics, batteries and cork. To find out about all the permanent collection points, please consult the page Permanent collection points.

Special collection

For a fee, the Public Works Department offers a special pickup service for your construction materials (wood, brick, drywall, etc.), excavation materials (earth, sand, stones, rocks, asphalt, and cement) and residential renovation materials (except those from multifamily dwellings).

For more information or an estimate, call Public Works at 514-630-1230.


What to do if...

Your waste wasn’t picked up

Make sure all the collection instructions were followed: day and time, bin positioning, type and weight of the container, materials deposited, etc. Bins provided by the City for organic waste and recyclables cannot be used for the collection of household waste. If all instructions were followed, report the situation to Public Works as soon as possible, ideally on the same day.

Public Works:

You need a second bin or would like a different size

Contact Public Works:

Your bin provided by the city is damaged

You can submit a request on the City’s website to have them repaired or replaced. Go to the Online requests page to access the online form.

You will need to provide :

  • Your contact information
  • A photo of the damaged bin
  • A photo of the serial number on the side of the bin




514-630-1230, tp@pointe-claire.ca