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Emergency Water Main Work – Braebrook Avenue

The City of Pointe-Claire wishes to inform you that emergency work on a drinking water main will be carried out by the City of Montreal.

 

Duration and Locations of Work

  • February 12 to February 14, 2025
  • Braebrook Avenue
  • Residents of Braebrook Avenue and Glenbrook Crescent will be affected.

 

Work Details

  • Wednesday, February 12: Excavation of the water main by the City of Pointe-Claire
    These works are not expected to result in a water outage, but traffic and parking restrictions will be implemented to secure the work zone.
  • Friday, February 14: Repair of the damaged water main by the City of Montreal
    A water shutoff is scheduled from 7 a.m. for all addresses on Glenbrook Crescent and from 111 to 174 on Braebrook Avenue, between Glenbrook Crescent Avenue and Spartan Crescent Avenue. Service is expected to be restored by 7 p.m. on the same day.
  • Boil Water Advisory: A precautionary boil water advisory will be in effect immediately following the restoration of water service. This advisory will remain in place for 24 to 72 hours until tests confirm the water quality. Another notice will be issued to confirm the lifting of the boil water advisory.
  • Water Discoloration: A flushing of the water main will be necessary after the restoration of water service, possibly causing water discoloration (yellowish, brownish, or reddish tint) in the area. This discoloration is temporary and harmless. To obtain clear water again, please follow the steps below.

Stay tuned to this news update for any changes regarding this operation.

We encourage you to make arrangements accordingly to minimize the inconvenience associated with this work.

 

Recommendations

Before the water outage:

  • We recommend filling containers with water to cover your essential needs during the outage, such as drinking, cooking, and washing.
  • Consider filling your bathtub or keeping buckets of water to manually refill your toilet tank, allowing you to continue using it during the outage.

During the water outage:

  • Do not use water-requiring appliances such as dishwashers and washing machines until service is restored.
  • Shut off water supplies to your refrigerator’s water dispenser and ice maker, if applicable.
  • Close your taps to prevent water from flowing or spurting when the water service is restored.

During the boil water advisory:

  • Boil water for at least one minute before using it for drinking, cooking, washing fruits and vegetables, preparing baby formula, etc.
  • You may choose to use bottled water for drinking and food preparation.
  • Unboiled water can be used for tasks not related to direct consumption, such as showering (avoid swallowing water).

If your water is discolored:

  • This discoloration is temporary and harmless.
  • Open your cold water tap (preferably the bath or kitchen sink) and let it run until the water becomes clear.
  • If your faucet has an aerator, unscrew the nozzle before letting the water run.
  • Ensure the water is clear before using hot water or water-operated devices, including your refrigerator’s water dispenser, to avoid any stains or damage.
  • Avoid using the washing machine during this period.
  • A cleaning product is available free of charge at the multiservice counter of City Hall if your clothes are stained by the colored water.

 

In the face of the unexpected, always be prepared!

In a context where emergencies can arise without notice, it is essential to be well-prepared. Ensure you have an adequate water supply in your emergency kit: at least 2 liters per person per day for three days. This minimizes your dependence on emergency services and enhances your ability to effectively respond to challenges. Act now to ensure your peace of mind and safety.

 

We apologize for the inconvenience and thank you for your patience and cooperation during these operations.