Renovation work at City Hall
New centralized service counter to provide residents with improved services
The City of Pointe-Claire is glad to let residents know that work being carried out at City Hall is proceeding according to schedule and that once it is done, a centralized service counter will be available for all of their requests related to urban planning, engineering, public works, taxes and recreation.
“City Hall will remain accessible as the work is carried out,” notes Mayor Trudeau. “The new service counter and renovated spaces will allow us to centralize most requests at one location this fall. This was an objective outlined in our 2015-2019 Strategic Plan, and it’s part of our vision to improve services for residents on an ongoing basis.”
Staff at the counter will be able to answer almost all questions brought by residents, business people and associations, and, also a novelty, service will be provided during the lunch hour.
In addition to work being carried out to improve personalized services to residents, a ramp for people with reduced mobility will be added to the entrance on Douglas-Shand Avenue on the north side of the building. Washrooms on the ground floor will be adapted to make them accessible for all, and braille will included in new signage throughout City Hall.
In the Council Chamber, renovations and a technological upgrade will provide optimal webcasting of public meetings. Webcasts will resume in the fall when the work is done.
A work station with a computer will be set up in the City Hall lobby so that residents can go to the City’s website, register for activities online, or apply for a job with the City. A new screen will display general interest messages.
“This fall, people will start to enjoy the benefits of these improvements that allow us to offer better service while controlling costs,” says the mayor.
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